Inner Eastern Melbourne
WIRE provides free information, support and referral information for women across Victoria. They provide a Telephone Support Service, Women’s Information Centre, online Livechat support and email support service.
1300 134 130
372 Spencer St, West Melbourne
MensLine Australia is the national telephone and online support, information and referral service for men with family and relationship concerns. The service is available from anywhere in Australia and is staffed by professional counsellors, experienced in men’s issues.
1300 78 99 78 - 24 hour line
No to Violence (NTV) provides the Men's Referral Service: an anonymous and confidential telephone service for men.
It provides a central point of contact for men who are wanting to stop their violent or abusive behaviour towards their family members, but are not sure how or where to go for advice.
Many women also call the Men's Referral Service seeking information and help for their male partner, husband, relative or friend.
NTV is the Victorian state-wide peak organisation of individuals and agencies working for the prevention of male family violence. The specific focus is work with men to assist them to change and end their violent behaviour. Website includes self-help information for men who are abusive.
NTV's members come from a wide range of professional and community backgrounds and work in a range of settings including government, community-based settings and private practice.
1300 766 491 (24 hours – NSW & Tas / 8am-9pm weekdays & 9am-6pm weekends – all other states)
Live web chat - 8am-9pm weekdays
Victoria Legal Aid helps people with their legal problems. They focus on protecting the rights of Victorians and representing those who need it the most.
They provide free duty lawyer services in family violence intervention order matters in all Magistrates’ Courts in Victoria.
You can call them for free information about family violence intervention orders and how they can help you with your legal problem. Phone them on 1300 792 387, Monday to Friday from 8.45 am to 5.15 pm. If you need an interpreter let them know. They offer free legal information in English and 14 other languages.
Victoria Legal Aid has in-house lawyers who give legal advice and act for survivors of violence in a range of legal matters. Victoria Legal Aid also has a wide range of downloadable resource sheets on legal issues such as police, courts, family violence, intervention orders, relationship breakdown and children, debt, disability and mental health.
1300 792 387
Multiple locations around Victoria
Community Legal Centres provide free legal advice and assistance to anyone who lives, works or studies within their catchment area. The Centres also provide community education about the law and legal system and advocate for law reform. Legal advice can be provided in the areas of Family Law, Crimes Compensation, debts and any other areas. Where appropriate, the Centres can assist with applications for Legal Aid whereby a private solicitor will act, and Legal Aid will pay for it.
Specialist Community Legal Services
There are a number of specialist services that provide legal advice, referral and advocacy:
- Youth Law Ph: (03) 9611 2412
- Mental Health Legal Centre Ph: (03) 9629 4422 or Toll Free 1800 555 887
- Aboriginal Family Violence Prevention and Legal Service Ph: (03) 9244 3333 or Toll Free 1800 105 303
- Victorian Aboriginal Legal Service (VALS) Ph: (03) 9418 5999 or Toll Free 1800 064 865 (24-hours)
- Disability Discrimination Legal Service Ph: (03) 9654 8644 or Toll Free 1300 882 872
- Muslim Legal Services Victoria Ph: (03) 9386 6804
- Human Rights Law Centre Ph: (03) 8636 4450
- Seniors Rights Victoria Ph: 1300 368 821
- Refugee Legal Ph: (03) 9413 0101
- Victorian Immigrant & Refugee Women’s Coalition Ph: (03) 9654 1243
- LGBTIQ Legal Advice at Fitzroy Legal Service Ph: 9419 3744
(03) 9652 1500
Level 3, 225 Bourke Street, Melbourne VIC 3000 Australia
Women's Legal Service is a state-wide community organisation providing free confidential legal advice, assistance and referral for women. Their services include legal advice telephone line, face to face advice & assistance, casework, court support, interpreter assisted appointments, outreach service and community legal education.
Drop in/walk in service available Thursday only: 9.30am – 12pm.
(03) 8622 0600
1800 133 302
Level 10, 277 William Street, Melbourne VIC 3000
Elder Rights Advocacy (ERA) offers a free, confidential and independent service to older people (or their representatives) who are receiving an Australian Government subsidised aged care service in Victoria.
ERA provides advocacy assistance to support older people to uphold their rights and to prevent the abuse of these rights.
(03) 9602 3066
1800 700 600
Level 2, 85 Queen Street Melbourne VIC 3000
Seniors Rights Victoria offers a range of services to support older Victorians experiencing abuse, including advocacy, legal services and community and service provider education. Seniors Rights Victoria is the primary, government-endorsed destination for friends, family members and older Victorians seeking information and support relating to elder abuse.
1300 368 821
Level 4, 533 Little Lonsdale Street, Melbourne VIC 3000
The Victorian Aboriginal Child Care Agency (VACCA) is the lead Aboriginal child and family welfare organisation in Victoria. VACCA provides support, outreach, information and confidential advice to parents and carers of Aboriginal children. VACCA programs and placement supports that are culturally sensitive and promote strong connection to Aboriginal culture and community in accordance with the child/young person’s best interests.
(03) 8388 1855
Multiple locations in Metropolitan area
Djirra is a place where culture is shared and celebrated, and where practical support is available to all Aboriginal women and particularly to Aboriginal people who are currently experiencing family violence or have in the past.
As most of our contact is with women, the work we do is predominantly designed by and for Aboriginal women.
We are an Aboriginal Community Controlled Organisation governed by an Aboriginal Board of Directors who are elected by our members.
Our journey started in 2002 when we were established as the Aboriginal Family Violence Prevention & Legal Service (FVPLS Victoria). Since then we have grown, expanded our services, and evolved as an organisation, and now we are Djirra.
Djirra is the Woiwurrung word for the reed used by Wurundjeri women for basket weaving. Traditionally, when women gathered to weave, important talks took place and problems were solved. Djirra symbolises Aboriginal women today, still coming together to share stories, support each other and find solutions.
Djirra provides services across Victoria with offices in metropolitan and regional areas. Djirra will provide both telephone and face to face legal and non-legal support to Aboriginal people who are experiencing or have experienced family violence. Our offices are opened Monday to Friday, 9am to 5pm.
(03) 9244 3333 (Abbotsford)
Freecall 1800 105 303
(03) 5562 5755 (Warrnambool)
(03) 5153 2322 (Bairnsdale)
(03) 5021 3200 (Mildura)
Statewide service with office locations in Abbotsford, Bairnsdale, Warrnambool and Mildura